:root {
  --bg: #f4f8fb;
  --card: #ffffff;
  --text: #1a2a33;
  --muted: #5f7482;
  --accent: #0b7a75;
  --accent-strong: #075e5a;
  --border: #d6e2ea;
  --danger: #c43333;
  --warn: #b06b00;
  --info: #1c5e9b;
}

* { box-sizing: border-box; }
body {
  margin: 0;
  font-family: "Segoe UI", Tahoma, sans-serif;
  background: linear-gradient(180deg, #edf5fa 0%, var(--bg) 100%);
  color: var(--text);
}
.container { max-width: 1180px; margin: 0 auto; padding: 24px; }
.hero h1 { margin: 0; color: var(--accent-strong); }
.hero p { margin-top: 6px; color: var(--muted); }

.menu-tabs {
  margin-top: 14px;
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
}
.menu-btn {
  background: #e8f2f8;
  color: #194156;
}
.menu-btn.active {
  background: var(--accent);
  color: #fff;
}

.card {
  background: var(--card);
  border: 1px solid var(--border);
  border-radius: 14px;
  padding: 18px;
  margin-top: 16px;
  box-shadow: 0 6px 18px rgba(10, 44, 62, 0.06);
}
.section-head { display: flex; justify-content: space-between; align-items: center; gap: 12px; }
.stats-grid { margin-top: 12px; display: grid; grid-template-columns: repeat(auto-fit, minmax(180px, 1fr)); gap: 10px; }
.stat-item { border: 1px solid var(--border); border-radius: 10px; padding: 12px; background: #fbfdff; }
.stat-label { display: block; font-size: 12px; color: var(--muted); margin-bottom: 6px; }
.pipeline-wrap { margin-top: 14px; }
.pipeline-wrap h3 { margin-bottom: 10px; }
.pipeline-bars { display: grid; gap: 8px; }
.pipeline-row { display: grid; grid-template-columns: 120px 1fr 140px; align-items: center; gap: 10px; }
.pipeline-track { background: #eaf1f6; border-radius: 999px; height: 12px; overflow: hidden; }
.pipeline-fill { height: 100%; border-radius: 999px; background: linear-gradient(90deg, #0b7a75 0%, #38a19d 100%); }

.report-controls { margin-top: 10px; display: flex; gap: 12px; align-items: end; flex-wrap: wrap; }
.report-output { margin-top: 12px; border: 1px solid var(--border); border-radius: 10px; padding: 12px; background: #fbfdff; }
.report-output strong { color: var(--text); }

.grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(220px, 1fr)); gap: 12px; }
label { display: flex; flex-direction: column; gap: 6px; font-size: 14px; color: var(--muted); }
input, select, button { font: inherit; }
input, select { border: 1px solid var(--border); border-radius: 8px; padding: 10px 12px; outline: none; transition: border-color 0.2s; }
#usage-service[multiple] { min-height: 140px; }
input:focus, select:focus { border-color: var(--accent); }
.actions { margin-top: 14px; display: flex; gap: 10px; flex-wrap: wrap; }
button { border: none; border-radius: 8px; padding: 10px 14px; cursor: pointer; background: var(--accent); color: #fff; }
button:hover { background: var(--accent-strong); }
button.secondary { background: #eef3f6; color: #314956; }
button.secondary:hover { background: #dce8ee; }
button.secondary.active { background: #d8eceb; color: #0b5d59; border: 1px solid #a8d1ce; }

.toolbar { display: flex; gap: 12px; align-items: center; justify-content: space-between; }
.toolbar input { max-width: 360px; width: 100%; }
.filters-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(180px, 1fr)); gap: 10px; margin-top: 12px; }
.filter-actions { display: flex; gap: 10px; align-items: end; }

.table-wrap { overflow-x: auto; margin-top: 12px; }
table { width: 100%; border-collapse: collapse; }
th, td { padding: 10px; text-align: left; border-bottom: 1px solid var(--border); vertical-align: top; }
th { color: #3f5a69; font-size: 14px; }
.tag { display: inline-block; border-radius: 999px; padding: 4px 10px; font-size: 12px; font-weight: 600; background: #e6f6f5; color: var(--accent-strong); }
.tag.is-closed { background: #e8f7ea; color: #1f7a35; }
.tag.is-paused { background: #f7f0e3; color: var(--warn); }
.tag.warn { background: #fff2dd; color: #9a5a00; }
.row-actions { display: flex; gap: 8px; }
.danger { background: #ffeaea; color: var(--danger); }
.danger:hover { background: #ffd8d8; }

.reminder-list { display: grid; gap: 10px; }
.reminder-item { border: 1px solid var(--border); border-left: 4px solid var(--info); border-radius: 10px; padding: 10px; background: #fcfeff; }
.reminder-item.overdue { border-left-color: var(--danger); background: #fff7f7; }
.reminder-item.today { border-left-color: var(--warn); background: #fffaf0; }
.reminder-item .title { font-weight: 600; }

.modal {
  position: fixed;
  inset: 0;
  background: rgba(8, 22, 33, 0.45);
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 16px;
}
.modal-box {
  width: min(560px, 100%);
  background: #fff;
  border-radius: 12px;
  border: 1px solid var(--border);
  padding: 16px;
}
.modal-content { max-height: 320px; overflow: auto; display: grid; gap: 8px; }
.modal-item { padding: 8px; border-radius: 8px; background: #f7fbfd; border: 1px solid var(--border); }

.muted { color: var(--muted); }
.hidden { display: none; }

@media (max-width: 820px) {
  .container { padding: 14px; }
  .toolbar { flex-direction: column; align-items: stretch; }
  .pipeline-row { grid-template-columns: 1fr; gap: 6px; }
}

.service-checklist { display: grid; gap: 8px; max-height: 220px; overflow: auto; border: 1px solid var(--border); border-radius: 8px; padding: 10px; background: #fbfdff; }
.check-item { display: flex; flex-direction: row; align-items: center; gap: 8px; color: var(--text); }
.check-item input { width: auto; }

.customer-service-summary {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
  gap: 12px;
  margin-top: 12px;
}

.customer-service-card {
  border: 1px solid var(--border);
  border-radius: 12px;
  padding: 14px;
  background: #fbfdff;
}

.customer-service-card h3 {
  margin: 0 0 6px;
  color: var(--accent-strong);
}

.customer-service-meta {
  display: grid;
  gap: 4px;
  margin-bottom: 10px;
  font-size: 14px;
}

.service-lines {
  display: grid;
  gap: 8px;
}

.service-line {
  border: 1px solid var(--border);
  border-radius: 10px;
  padding: 10px;
  background: #fff;
}

.service-line strong {
  display: block;
  margin-bottom: 4px;
}